Amending the Directive on alternative dispute resolution for consumer disputes

Decision

The European Parliament adopted the report A9-0060/2024 on the proposal to amend Directive 2013/11/EU on alternative dispute resolution for consumer disputes, with texts adopted under reference P9_TA(2024)0139 and the vote recorded in the minutes of 13/03/2024, item 8.3; the plenary debate took place on 11 March 2024 in Strasbourg.

What Changes

The report concerns the proposal COM(2023)0649 to amend Directive 2013/11/EU and to amend Directives (EU) 2015/2302, (EU) 2019/2161 and (EU) 2020/1828, as reflected in the parliamentary file C9-0384/2023 and procedure 2023/0376(COD).

Who Is Affected

The proposal and adopted parliamentary text relate to alternative dispute resolution for consumer disputes and therefore affect consumers and the bodies and operators involved in consumer ADR under the referenced EU directives; the file was handled by the Committee on the Internal Market and Consumer Protection with Laura Ballarín Cereza as rapporteur and speakers in plenary including Clare Daly and Didier Reynders.

Sources

Official Documents

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